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Roadside Assistance Reimbursement: A Guide for Georgia Roadside Customers

Updated: Dec 24, 2023



Seeking Reimbursement for Roadside Assistance? Here's What You Need to Know!

At Georgia Roadside Inc, we understand that unexpected events on the road can lead to the need for prompt assistance. If you've utilized our services and are looking to seek reimbursement from your insurance company, we're here to guide you through the process.



Important Information for Reimbursement Requests


Service Area: This reimbursement process applies to members seeking reimbursement for roadside assistance in specific states and territories, including Colorado, Florida, Georgia, northern portions of Illinois and Indiana, Iowa, Michigan, Minnesota (excluding Hennepin County), Nebraska, North Dakota, Puerto Rico, Tennessee, North Carolina, South Carolina, and Wisconsin. If your primary address is outside of these areas, please check with your home Club for the appropriate reimbursement form.


Payment Limitation: It's essential to note that if you obtain non-AAA Roadside Assistance without first requesting service from AAA, your reimbursement will be limited to the contract rate paid to AAA service providers for similar services.


Coverage Limitations: Reimbursement coverage is limited to road service detailed in your membership handbook, up to the maximum entitlement allotted by your membership. Please be aware that reimbursement does not include vehicle repair, tire repair, labor, battery charges, or storage.



How to Submit a Reimbursement Request

To streamline the reimbursement process, please follow these instructions:


  1. Include Documentation:

  • Attach an original itemized paid receipt from the service provider. Make sure the receipt contains detailed information about the services rendered.

  1. Submission Timeframe:

  • Submit your reimbursement request within the defined time period specified in your membership handbook. Timely submission ensures a smoother processing experience.


Note: Please allow three weeks for the processing of your request. In the event of regionalized severe weather events, natural disasters, or public health emergencies, processing times may vary.



Making the Process Seamless with Georgia Roadside

We value your trust in choosing Georgia Roadside Inc for your roadside assistance needs. Our goal is to make the reimbursement process as seamless as possible for our customers. If you've recently availed our services and are eligible for reimbursement, follow the steps outlined above to ensure a hassle-free experience.


Remember, at Georgia Roadside Inc, we not only prioritize prompt assistance on the road but also strive to assist you in navigating reimbursement procedures. If you have any questions or need further assistance, don't hesitate to reach out to our customer support.

For more information and to access the Reimbursement Request Form, click here. We're here to support you every mile of the way!

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